Configure
Device
Select the device you want to display/configure.
Name
Freely selectable name. This name is used to identify the device within the PBX.
SIP user name
Displays the phone's SIP user name. This consists of the internal phone number of the user assigned to the telephone and another digit, if the user is assigned to several telephones. (Exception: SIP soft client.)
*Further help under VoIP telephony
Address of the provisioning server
Displays the address of the used provisioning server.
*Further help under Provisioning
Password
Automatically generated, freely changeable password. Used for SIP registration.
*Note: To change the current password, click on Edit PIN and password. After you have entered your PIN or password, click on Hide PIN and password.
*Important: The password of the COMfortel SoftPhone may not contain the following character: +. The character prevents registration.
*Further help under Access authorisations
Send registration data again
Sends the access data for registering the Softphone to the entered e-mail address.
Generate new password
A new password will be generated before the access data is sent.
*Further help under Softphone
*Further help under E-mail
Login PIN
Handset login PIN.
*Further help under DECT system
CTI access | Token
Freely selectable authorisation code. Requirement is a telephone of the COMfortel D series (firmwaree version 1.4 or later).
*Note: To change the current password, click on Edit PIN and password. After you have entered your PIN or password, click on Hide PIN and password.
*Further help under LAN TAPI
Manufacturer
The manufacturer name of the device. If automatic provisioning is enabled, the name is entered by the PBX as long as the device provides this information.
Model
The model name of the device. If automatic provisioning is enabled, the name is entered by the PBX as long as the device provides this information.
Version
The currently used firmware version for this device. If automatic provisioning is enabled, the name is entered by the PBX as long as the device provides this information.
MAC address
The MAC address of the device is used for identification. For all transactions between device and PBX, the PBX must be able to identify the MAC address of the device so that the device can be matched to provisioning data.
The MAC address of a device can be found as follows:
Retrieving from a client certificate sent by the device
Reading with a bar code scanner enabled and connected to the computer (e.g. via a USB interface)
Reading e.g. on the menu of the phone or on a label
*Note: If the MAC address was determined via automatic provisioning or entered by yourselves, the device will be provided with provisioning data during its first boot process.
Provisioning file
Provisioning file assigned to the device.
*Further help under Provisioning
Device IPUI
Selection of an unassigned IPUI or manual entry for a handset COMfortel M-5x0/M-7x0.
The IPUI can be determined as follows:
Read out the barcode label on the package with a barcode reader connected to the computer (e.g. via the USB interface)
Reading from the handset: Press the control button and enter *#06#
Reading from the package label
To identify a handset, the IPUI of the handset is used. For all transactions between the handset, base station and PBX, the PBX must be able to determine the IPUI of the handset.
*Further help under DECT system
COMfortel WS-500x base station
The handset COMfortel M-5x0/M-7x0 is assigned to a base station here.
*Further help under DECT system
Location
Location at which the telephone is located. The correctly assigned location is necessary so that the PBX can properly initiate an emergency call. The account of the user who is currently assigned to the telephone is used to determine the location for all other calls.
*Further help under Locations
*Further help under Emergency calls
Jitter buffer
Specifies the size of the jitter buffer in milliseconds (duration of the audio signals). In this time period RTP packets are cached (lower values = lower number, greater values = greater number). Delays in the transmission and loss of packets can be compensated that way.
*Further help under VoIP telephony
Prevent early update messages
Disables early SIP update messages, e.g. in the event of connection establishment problems.
*Further help under VoIP telephony
SIP alert info
Shows whether the telephone can evaluate the specified SIP alert info. If problems occur with signalling on the telephone, switch off the option involved.
Auto Answer Calls
Enables calls to be received automatically. Basic requirement for reacting to InterCom.
External calls
Distinguishes between external calls and all other calls. Ringtones can be assigned to calls if the telephone supports this functionality.
Internal, external, group and door terminal calls
Distinguishes between the types of call made. Ringtones can be assigned to calls if the telephone supports this functionality.
*Further help under InterCom
RTP encryption
Allows an exception from the default settings of the PBX for the corresponding VoIP user.
Settings are required in the following cases:
The corresponding device does not support the settings of the PBX. This may cause problems e.g. during a call being established.
You must bypass the PBX settings for testing or troubleshooting purposes.
*Note: The settings of the PBX for the corresponding user and the settings of the device must match.
Default (Administration > VoIP > Internal SIPS/SRTP)
The PBX setting applies for the user.
Only encrypted
Example: SRTP is disabled in the PBX. The device requires an enabled SRTP.
Only unencrypted
Example: SRTP is enabled in the PBX. The device does not support SRTP.
*Further help under VoIP telephony
IP protocol
Specifies which IP protocol is to be used by the device for the connection to the COMtrexx.
automatically
IPv6 is used if set up in the COMtrexx.
*Further help under Network
Format of transferred telephone number
The PBX supports several formats to display the country code of incoming calls on the display of the VoIP phone being called, e.g. adjusted to a small display.
*Note: With the telephones COMfortel 3200/3500 and COMfortel D series, the format country code with leading + sign (e.g. + 49 5306) cannot be used.
*Further help under Number presentation
Features of the phone
If an IP telephone is registered on the PBX and the IP address is known, use this button to reach the web interface of the device. There you can make further settings.
Module
Module to which the device is to be connected.
*Further help under COMtrexx hardware variants
Port
Port to which the device is to be connected. Only the available ports are displayed.
*Further help under COMtrexx hardware variants
CLIP info
The phone number information (if transmitted) is displayed on the display of the device.
Requirement is a CLIP-capable analogue device.
*Further help under Phone number display (CLIP)
CLIP info extended
In the caller list of the device date and time of missed calls are recorded. The name can be displayed instead of or in addition to the phone number.
Requirement is a CLIP-capable analogue device.
*Note: For some devices, extended CLIP information can cause problems and should therefore be disabled.
*Further help under Phone number display (CLIP)
Hook flash timing
Hook flash timing enables the PBX to detect a flash signal from the device in question.
For this to work, the hook flash timing must correspond with the time that is configured for the flash signal on the analogue end device (see the device manual).
*Note: DTMF phones that execute various functions using the T-Net function key/menu use a flash of 300 ms to do this. In order to also use these functions on the PBX, the same time as the hook flash timing must be configured on the PBX. Usually, there is an additional Flash key available on this phone that must also be configured with this value (see the phone manual).
*Note: Note that the PBX does not detect a receiver being hung up until after hook flash timing is finished.
*Further help under Query and Transfer
Duration of the 1st ringing signal
Specifies how many milliseconds the 1st ringing signal lasts. Under certain circumstances, this setting can influence the CLIP function of analogue telephones.
0 ms
The 1st ringing signal is suppressed. Default value for United Kingdom location.
1000 ms
The 1st ringing signal lasts 1000 milliseconds. Default value for other locations.
Mobile telephone number
Phone number of the mobile telephone used for FMC.
*Further help under FMC