Help > Functions and Applications > Silent Alert
Silent Alert
The Silent alarm function offers the possibility of unnoticed triggering an action at the remote station (e.g. alarm server) informed via URL in the event of a threat, an escalating conversation or a hostage-taking.
In addition, it is possible to start a “Silent alarm call” to any phone number. Preferably, the entered destination should be a configured InterCom destination. The connection will then be established immediately. Optionally, existing calls can be interrupted at the InterCom destination.
*Important: Please note any necessary activations and restrictions as well as time limits. An InterCom connection is limited to 2 or 5 minutes, depending on the type and version of the PBX.
*Consult the PBX manual for this.
*Further help under InterCom
*Important: Inform the users of the target telephones about the configured alarm function.

*Note: If a message is to be sent to a remote station only in the event of a health emergency, the SIP message function key can also be used for this purpose.
*Further help under SIP message
Configuration
Web interface: 
•Function keys> Choose a key >Function:Silent Alert
*Details about the settings are in Function keys
Phone: 
•Settings > Function keys> Choose a key >Choose a function:Silent Alert
*Details about the settings are in Function keys
Provisioning: 
*Details about provisioning this function in the Auerswald DokuWiki
Process 
1.A Silent alarm function key is pressed.
2.Depending on the predefined delay, a number of different scenarios are possible:
−Delay 0 sec: The silent alarm starts immediately.
−Delay min. 1 sec: A notification with a countdown timer appears on the display.
−Swipe notification right or left
or
Dismiss: The silent alarm is cancelled.
−Start immediately!: The silent alarm starts immediately.
−Swipe the notification upwards: The notification is hidden. The silent alarm starts after the delay time has elapsed.
3.Depending on the URL and/or phone number entered, the following happens:
−An action is triggered at the remote station informed via URL (e.g. alarm server).
−The configured destination number is called. The phone in “Silent alarm call” mode behaves differently than in a “normal” call:
−The call screen appears only briefly, then the display returns to the home screen.
−The case LED remains off.
−If the destination phone answers (automatically or manually), a short message is displayed.
−The established connection only has one-way audio. This means that the destination phone can listen to what is happening in the room, while the phone in “Silent alarm call” mode remains silent.
−The phone in “Silent alarm call” mode cannot be called.
−End the connection on the phone in “Silent alarm call” mode: >