Help > Functions and Applications > InterCom
InterCom
InterCom makes it possible to establish an audio connection with a phone without having to actively answer the call.
Use case Announcement 
One application is announcements to phones, e.g. for announcements in the consulting room of a doctor's office.
*Important: Please note any necessary activations and restrictions as well as time limits. An InterCom connection is limited to 2 or 5 minutes, depending on the type and version of the PBX.
*Consult the PBX manual for this.

The following settings/function keys are required for the application described here:
•InterCom source
−Configured speed dialling key with parameter activated:InterCom
•InterCom destination
−On a PBX: granted InterCom permission
−Activated function:On SIP request(is provisioned by the PBX when provisioning is activated)
−Optional:Beep when connecting, Interrupt active calls

Process at the InterCom source:
1.Press the speed dialling key configured for InterCom.
The function key LED flashes red.
2.As soon as a voice connection is established, the LED of the function key lights up red.

Process at the InterCom destination:
1.A short ringing sound will be heard when the setting is enabled:Beep when connecting.
2.A bidirectional connection is established so that a person nearby can speak to the caller via the resulting intercom.
Use case Alarm call 
The silent alarm function allows you to start a "silent alarm call" to any phone number. Preferably, the entered destination should be a configured InterCom destination. The connection will then be established immediately. Optionally, existing calls can be interrupted at the InterCom destination.
*Important: Please note any necessary activations and restrictions as well as time limits. An InterCom connection is limited to 2 or 5 minutes, depending on the type and version of the PBX.
*Consult the PBX manual for this.
*Important: Inform the users of the target telephones about the configured alarm function.

The following settings are required for the application described here:
•InterCom destination
−On a PBX: granted InterCom permission
−Activated function:On SIP request(is provisioned by the PBX when provisioning is activated)
−Optional:Beep when connecting, Interrupt active calls
*Further help under Silent Alert
Configuration (InterCom destination)
Web interface: 
•Telephony > Call settings > Automatic call acceptance
*Details about the settings are in Automatic call acceptance
Phone: 
•Settings > Telephony > Automatic call acceptance
*Details about the settings are in Telephony
Provisioning: 
*Details about provisioning this function in the Auerswald DokuWiki
Configuration (InterCom source)
Web interface: 
•Function keys > new function key > Speed dial
*Details about the settings are in Function keys
Phone: 
•Settings > Function keys > new function key > Speed dial
*Details about the settings are in Function keys
Provisioning: 
*Details about provisioning this function in the Auerswald DokuWiki