USB functions COMtrexx Next
The COMtrexx Next offers two USB ports. Only the USB port V3.0 may be used for a storage medium (external SSD storage).
Important: Only one storage medium (external SSD storage) may be connected.Important: The storage medium (external SSD storage) may only be pulled out or plugged in when the device has no power supplied to it.aUSB V2.0 for factory settings
bUSB V3.0 for external SSD storage
Restoring factory settings
To restore the factory settings in the event of problems (e.g. forgotten admin password), proceed as follows:
Important: First read the steps to be taken.
Caution: Afterwards a restart is carried out automatically. This interrupts all the connections with/to the web server, all the calls and the data services. Unsaved data is lost!Caution: All data including that on the SSD storage medium (if present) will be deleted! If the data on the SSD storage medium (e.g. messages in the voice mail/fax system) is to be retained, remove the SSD storage medium from USB port V3.0 before inserting the USB stick into USB port V2.0.Requirement:
•USB stick with image file for factory settings (see the following description)
1.Insert the prepared USB stick into the USB port V2.0.
The COMtrexx restarts.
The display on the device switches to 1942 and then back to the time.
2.Remove the USB stick.
Important: The USB stick is empty and must be prepared again for later use.Save image file for factory settings on a USB stick
Requirements:
•Windows PC with Windows 10 or later
•USB stick with at least 256 Mbyte size
Important: Existing data on the USB stick is overwritten when the image file is transferred. Save any required data.•Image file for factory settings stored on a data storage (PC)
You can download the image file here: Download image file factory settings.•Installation file for Win32 Disk Imager stored on a data storage (PC)
You can download the installation file here: Download installation file for Win32 Disk Imager (www.heise.de).
Note: Win32 Disk Imager is a free Windows software for backing up and importing image files to USB drives or SD cards.Installing Win32 Disk Imager
1.Start the installation file (win32diskimager-1.0.0-install.exe) on the PC.
Depending on the security settings of your Windows installation, you will first receive a security warning and then a security prompt from User Account Control.
2.Confirm the security warning and security prompt.
−Execute > Yes
3.Proceed with the installation.
Transfer the image file to the USB stick
1.Connect the USB stick to the computer and determine the drive letter.
2.Start Win32 Disk Imager.
3.Select the image file to be transferred.
−Image File
4.Select the drive letter you have just determined as the destination.
−Device
5.Transfer the image file.
−Write
A security prompt is displayed.
6.Confirm the security prompt.
−Yes
The image file is transferred. This process may take a few minutes.
When the image has been successfully written to the drive, you will receive a message.
7.Confirm the message and exit the Win32 Disk Imager.
−OK > Finish
The USB stick is now prepared. The factory settings can be restored with this.