Call data (CDR)
Displays the list of call data.
Filter
The list is filtered by the entered value.
Date / time
Display of beginning of the call.
Duration
Display of the call duration.
External partner
Displays the phone number of the external call partner.
•Dialled calls: Displays the dialled phone number.
•Incoming Calls: Displays the phone number transmitted by the caller (CLIP information; not for unknown phone numbers).
External name
Displays the name of the external call partner if transmitted via CLIP or stored in the PBX as contact.
As long as there is no entry for the VoIP phone number in the contacts, the name of the provider given in the PBX is entered.
No. invoice
Displays the internal user or group number for:
•Outgoing call: user phone number of the end device. If the internal user is logged in to a group, the group number is displayed.
•Incoming call: Internal user or group number dialled by the caller
•Call Through call: External number of the Call Through user
•Door-to-external calls: Phone number of the door terminal
Name invoice
Displays the user or group name for:
•Internal user numbers
•Internal group numbers
•Call Through user
•Door-to-external calls
Name real
Displays the user or group name for:
•Internal user numbers
•Internal group numbers
•Call Through users or external numbers
•Door-to-external calls
Connection
Displays the own phone number.
•Outgoing call: phone number that has been transmitted by the PBX
•Incoming call: Phone number dialled by the caller
•Call made via analogue connection: Analogue number
•Call via VoIP: VoIP number
Type of billing
successful | Successful call |
unsuccessful | Unsuccessful call |
Call type
The text entered under Print options for the Call type is displayed.
Export
The current data in the table can be exported (gespr_dat.csv) for further processing.
Important: Note the following legal notes before saving the call data.The call data includes, amongst others, the following legally especially protected components:
•The time of a call
•The phone numbers of the internal and external participants.
•The duration of a call
Before the call data are being saved, all users of the PBX must be informed that these contents will be forwarded and about who will use the data received.
It is essential to store the data securely and in accordance with the legal requirements.
If you want to make the call data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled.
For more information on COMtrexx, take a look at the help of the COMtrexx. You will find it here: Help COMtrexx.